Do not hesitate to contact us here

Free shipping on orders over €65

Your answer may be here

FAQs

In your customer account, you will set the delivery data, which will be stored there for future orders as well. You have a constant overview of the status of your order and also the history of previous ones. You can create a customer account here .

You can sign up for the newsletter as a new user here , or by clicking the “subscribe to newsletter” box when making a purchase. This will give you a 10% discount on your first purchase and priority information on interesting discounts, events and VIP discount codes. It’s worth it!

Orders placed before 09:00 a.m. will be shipped the same day. We ship orders after 09:00 a.m. the following business day. Delivery to you depends on the selected carrier, i.e. 1-3 working days.

At the bottom of the login you will find the “forgot password” link. Click on it and within a few seconds you will receive a link to change your password in your e-mail. If the email still does not arrive, please check your spam folder.

Of course. If your destination is not in the delivery menu, do not hesitate to contact us. We’ll figure it out!

Of course. Do not hesitate to contact us via the contact form or by phone on working days (Mon-Fri) 8:00 – 18:00.

From a legislative point of view, you have the right to return intact and unopened products purchased on our e-shop within 14 days. Do not hesitate to contact us.

It is possible to become our partner after carefully filling out the VO cooperation application, here . We will contact you soon.

Do you have other questions?

Do not hesitate to contact us

Free shipping

Free shipping on orders over €65

We ship abroad

Contact us if your country is not listed

Client support

Mon. - Fri. 8:00 - 18:00

100% Safe purchase

PayPal / Comgate / MasterCard / Visa