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GDPR (EU) Privacy Statement

This privacy statement was last updated on 21.02.2025 and applies to citizens and residents of the European Economic Area.

This privacy statement explains how we handle the personal data we collect about you through the https://sozole.eu website. We encourage you to read this statement carefully. In processing your personal data, we comply with the requirements of data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). This means, among other things, that:

  • We clearly state the purposes for which we process personal data. These purposes are specified in this privacy statement.
  • We aim to minimise the processing of personal data to the extent necessary to fulfil the stated purposes and comply with our legal obligations.
  • Where required by law, we obtain your explicit consent to process your personal data before processing.
  • We implement appropriate technical and organisational measures to ensure the protection of your personal data. We require the same standard of protection from processors who process personal data on our behalf.
  • We respect and ensure your rights regarding your personal data, in particular the right to access, rectify or delete them, upon your request in accordance with applicable law.

If you have any questions or want to know exactly what data we have about you, please contact us here

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes related to our business operations, which may include the following:

1.1 User account registration

We use the following data for this purpose:

  • Name and surname
  • E-mail address
  • Username and password

The basis on which we may process this data is: after consent has been given.

Retention period: we keep this data until the service is terminated.

1.2 Sending information emails about the purchase

We use the following data for this purpose:

  • E-mail address
  • Name and surname

The basis on which we can process this data is: It is necessary for the performance of a contract or preliminary procedures related to a contract to which the data subject is a party.

1.3 Support for services or products that the customer wants to buy or has bought

We use the following data for this purpose:

  • Name, address and city
  • E-mail address
  • Username, passwords and other account specific information
  • Telephone number

The basis on which we may process this data is after consent has been given.

Retention period: we keep this data until the service is terminated.

1.4 Compliance with legal obligations

We use the following data for this purpose:

  • Name, address and city
  • E-mail address
  • Financial data
  • IP address

The basis on which we can process this data is: It is necessary for the performance of a contract or preliminary procedures related to a contract to which the data subject is a party

Retention period: we keep this data until the service is terminated.

1.5 Compile and analyse statistics to improve the website.

We use the following data for this purpose:

  • E-mail address
  • IP address

The basis on which we can process this data is: It is necessary for the performance of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period: we keep this data until the service is terminated.

1.6 Delivery of purchased goods

We use the following data for this purpose:

  • Name, address and city
  • E-mail address
  • Username, passwords and other account specific information
  • Telephone number

The basis on which we can process this data is: After consent has been given.

Retention period: we keep this data until the service is terminated.

2. Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy.

We have entered into a data processing agreement with Google.

Google may not use the data for any other Google services.

3. Security

We are committed to data security. We take appropriate security measures to limit misuse and unauthorized access to personal information. This ensures that only necessary persons have access to your data, access to your data is protected and our security measures are regularly reviewed.

4. Third party websites

This privacy statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will treat your personal data reliably or securely. We encourage you to read their own privacy statements before using third party websites.

5. Changes to this privacy statement

We reserve the right to change this privacy statement. We recommend that you consult this privacy statement regularly to keep yourself informed of any changes. We will inform you of significant changes in advance, if possible.

6. Accessing and modifying your data

If you have any questions or wish to know what personal data we process about you, please contact us. You can contact us using the contact details below. You have the following rights:

  • Right to information: you have the right to know why we need your personal data, how we handle it and how long we keep it.
  • Right of access: you have the right to access your personal data that we process about you.
  • Right to repair: You have the right to request the completion, correction, deletion or restriction of the processing of your personal data.
  • Right to withdraw consent: If you have given us consent to process your data, you have the right to withdraw this consent at any time.
  • The right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit this data to another controller.
  • Right to object: You have the right to object to the processing of your personal data. We respect this right unless there are overriding legitimate grounds for processing.
  • Right to erasure: You have the right to have your personal data erased in certain circumstances.

7. Sending a complaint

If you are not satisfied with the way we process your personal data, you have the right to lodge a complaint with the supervisory authority. In the Czech Republic, this supervisory authority is the Office for Personal Data Protection.

8. Contact details

SoZoLe Rose s.r.o.
Jaurisova 515/4, Michle, 140 00 Praha 4
Czech Republic
Website: https: //sozole.eu

If you have any questions about the protection of your personal data or wish to exercise your rights, you can contact us using this contact form.

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