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Free worldwide shipping on all orders over 200 €

Customer Help

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Common purchase queries answered

Orders and Shipping

To Bulgaria 1-2 days. To Europe 1-2 weeks. If you’re from the Czech Republic, please consider ordering from our local e-shop That way, you will receive your order within 3 days. If you’re from Slovakia, please consider ordering from our local e-shop That way, you will receive your order within 3 days. For overseas shipping 3-4 weeks.

You can easily create an account by clicking on My Account on the top right or bottom part of any page here. Then, please enter your email address in the “Register” field. We will create your account in a second and send you an email confirmation with a link to set your new password.

Please drop us a line. We’d be glad to help.

You’ll receive emails for any change in your order status.

No, not at all. We never store card information or other payment details. To fulfill your order we’d, of course, need your name phone, email, and delivery address.

No, we don’t charge sales tax.

We ship worldwide. Please contact us if your country is not listed on the shipping form. We will check the options and will come back to you shortly.

Yes, indeed. We’re producers and would love to see our high-quality products reaching everyone. Please contact us.

If you need to swap an item

Returns and Exchanges

In the EU you have the right to return purchases made online within 14 days for a full refund. With us, you have 30 days. You can do so for any reason – even if you simply changed your mind.

Please Contact Us and we will fix the issue at our cost.

Shipping carriers are liable for damaging the product during shipping. If the package is damaged, please don’t accept it. All our packages are well-packed and insured. Please contact us immediately and we will send you a new one.

Please contact us and we would be happy to assist you.

Please use our contact form, send us an email, call us, or use Viber or WhatsApp messenger.

Please, contact us rather sooner than later.

Please submit an availability notification request on the product page. You will be the first to know when the product is available again.

Free Worldwide shipping

On all orders above 200 €

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa

Free Worldwide shipping

On all orders above $220